– Start Right of withdrawal –
Right of withdrawal
You can revoke your contract without giving reasons, as written letter or e-mail (withdrawal form), within 14 days or – if the goods are delivered before the deadline – by returning the goods. The time limit begins after receipt of this notification in writing, but not before receipt of the goods by the consignee (in case of recurring deliveries of similar goods not before receipt of the first partial delivery) and not before fulfilling our obligations under Article 246 § 2 in connection with § 1 1 and 2 draft Law and our obligations according to § 312e paragraph 1 sentence 1 BGB* in connection with article 246 § 3 BGB*. To safeguard the withdrawal period you just have to send the revocation form or good/s in time. *German Civil Code
The revocation must be sent to:
Anke Runge Berlin, Anke Runge, Tucholskystraße 31, 10117 Berli; Email: firstname.lastname@example.org; → contact
Consequences of revocation
In the case of an effective revocation the mutually received benefits are to be returned and if so, any extra benefits (e.g. benefits) also. If you can not give us back the received service (e.g. interest), or only in parts, or return them only in deteriorated condition, you have to pay us compensation.
For the deterioration and derived benefits, you only have to pay compensation, if the uses or the deterioration is due to a deal with the matter, beyond the consideration of the characteristics and functioning. “Examination of properties and functioning” means the testing and trying out the goods, as it is possible and common in a shop. Parcels are returned at our risk.
You have to bear the cost of returning the goods if the delivered goods corresponds to the ordered goods and if the price of the to be returned goods does not exceed an amount of 40 Euros or if at a higher price of the goods at the moment of the cancellation you did not pay the return or the contractually agreed partial payment. Otherwise, the return is free for you. Not transportable (parcel) goods will be collected from you. Obligations to reimburse payments must be fulfilled within 30 days.
The period starts for you when you send your cancellation or the goods, for us with their reception.
– End of Right of withdrawal –
Notes to the exclusion of the right of withdrawal
The right to cancel does not apply to the supply of goods made to the consumer’s specifications or clearly tailored to personal needs or for the delivery of audio or video recordings or software if the delivered data carriers have been unsealed by you.
Notes on Returns
The in this section (“Notes on returns”) mentioned procedures are not a prerequisite for the effective exercise of the above right of withdrawal.
Customers are requested to report the return prior to returning. Please contact the seller via: Tel: +49 (30) 2821152 or email: email@example.com (→ contact) to announce the return. In this way, you enable the seller the fastest possible assignment of the products.
Customers are requested to send the goods in prepaid package to the seller and keep the mailing receipt. The seller will refund the postal charges in advance if it is requested by the customer, unless the costs are to be paid by the buyer.
Clients are advised to avoid damage or contamination of the product. Goods should be sent back to the seller in its original packaging together with all accessories, if possible. If the original packaging is not owned by the seller, any other suitable packaging should be used to provide reasonable protection against shipping damage and to avoid any claims for damages because of damage due to faulty packaging.